jili5 Terms & Conditions

Last Updated: January 2025

Agreement to Terms

Welcome to jili5, an online gaming platform operated under applicable Philippine gaming regulations. These Terms and Conditions (collectively, the "Terms," "Agreement," or "Terms and Conditions") constitute a legally binding agreement between you (the "User," "Player," or "you") and jili5 (the "Company," "Operator," "we," "us," or "our"). By accessing the jili5 website at https://jili5.cam (the "Site"), creating an account, depositing funds, placing wagers, or otherwise using any services provided by jili5, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations governing online gaming in the Philippines.

If you do not agree with any provision of these Terms, you must immediately cease all use of the jili5 platform and services. Continued use of the Site or services after the effective date of any changes to these Terms constitutes your acceptance of such changes. The Company reserves the right to modify, amend, or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Material changes will be communicated through notification on the Site or via email to your registered account email address.

1. Eligibility and Account Registration

1.1 Eligibility Requirements

To register and maintain an account with jili5, you must meet all of the following eligibility criteria:

• Age Requirement: You must be at least 21 years of age or the legal gambling age in your jurisdiction, whichever is higher. jili5 reserves the right to request proof of age at any time, and failure to provide such documentation may result in account suspension or termination.
• Legal Capacity: You must possess the legal capacity to enter into binding contracts under the laws of your jurisdiction. If you are registering on behalf of any entity, you must have the authority to bind that entity to these Terms.
• Geographic Restrictions: You must be physically located in a jurisdiction where online gambling is legal and permitted. Certain jurisdictions may be restricted from accessing jili5 services due to legal or regulatory requirements. You are responsible for ensuring that your use of jili5 complies with all applicable local laws.
• Single Account Policy: Each individual is permitted only one jili5 account. Duplicate accounts, accounts registered using false information, or accounts created to circumvent restrictions or abuse promotional offers will be closed immediately, and all funds may be forfeited.
• Excluded Persons: You must not be listed on any self-exclusion register, gambling addiction treatment program, or other exclusion list maintained by any gaming authority. You must not be employed by jili5, any affiliated entity, or any game provider partner unless explicitly authorized.

1.2 Account Registration Process

When registering an account with jili5, you agree to provide accurate, current, and complete information as requested in the registration form. Required information typically includes but is not limited to your full legal name, date of birth, residential address, email address, and mobile phone number. You acknowledge that jili5 may verify this information through third-party services and may request supporting documentation at any time.

During the registration process, you will create login credentials consisting of a username and password. You are solely responsible for maintaining the confidentiality of these credentials and for all activities that occur under your account, whether authorized by you or not. You agree to immediately notify jili5 of any unauthorized use of your account or any other breach of security. jili5 will not be liable for any loss or damage arising from your failure to protect your account credentials.

1.3 Know Your Customer (KYC) and Verification

In accordance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, as well as responsible gaming requirements, jili5 implements a comprehensive Know Your Customer verification process. Before processing your first withdrawal, or at any time thereafter, jili5 may require you to submit identification documents and proof of address. Acceptable documents typically include:

• Valid government-issued photo identification (passport, driver's license, national ID card)
• Proof of residential address dated within the past three months (utility bill, bank statement, government correspondence)
• Payment method verification (bank statement showing account ownership, e-wallet screenshots, credit card images with sensitive information redacted)
• Source of funds documentation for large deposits or withdrawals, as required by AML regulations

Failure to complete the KYC verification process within a reasonable timeframe may result in restrictions on your account, including suspension of withdrawal privileges, limitations on deposit amounts, or account closure. jili5 reserves the right to request additional documentation or conduct enhanced due diligence on any account at its sole discretion.

2. Deposits and Financial Transactions

2.1 Deposit Methods and Processing

jili5 accepts deposits through various payment methods including but not limited to GCash, PayMaya, bank transfers, and other electronic payment services available in the Philippines. The specific payment methods available to you may vary based on your location and account status. All deposits are processed in Philippine Pesos (PHP) unless otherwise specified.

Minimum and maximum deposit limits apply to each payment method and are clearly displayed during the deposit process. jili5 reserves the right to modify these limits at any time without prior notice. Deposits are typically credited to your jili5 account balance instantly upon successful processing by the payment provider. In rare cases where technical issues or payment provider delays occur, deposits may take up to 24 hours to reflect in your account. If your deposit does not appear within this timeframe, please contact jili5 customer support with your transaction reference number.

You warrant that all funds deposited into your jili5 account originate from legitimate sources and belong to you. You must not deposit funds on behalf of third parties or allow third parties to deposit funds into your account. jili5 strictly prohibits the use of stolen credit cards, fraudulent payment methods, or funds derived from illegal activities. Any suspected money laundering, fraud, or criminal activity will be reported to relevant authorities, and your account will be immediately suspended pending investigation.

2.2 Withdrawals and Payout Processing

Players may request withdrawals of available account balances at any time, subject to completion of KYC verification, adherence to bonus wagering requirements, and compliance with these Terms. Withdrawal requests are processed to the same payment method used for your most recent deposit, unless alternative arrangements are approved by jili5 for legitimate reasons such as unavailability of the original payment method.

Standard withdrawal processing times are as follows:

• GCash and PayMaya: typically processed within 10 minutes during business hours (9:00 AM - 9:00 PM Philippine Time)
• Bank transfers: 1-3 business days depending on the receiving bank
• Other payment methods: processing times vary by provider, typically 1-5 business days

Minimum withdrawal amounts apply per transaction, as specified on the cashier page. Maximum daily, weekly, and monthly withdrawal limits may apply depending on your account status and VIP tier. High-value withdrawals may require additional verification and enhanced due diligence before processing. jili5 reserves the right to conduct security checks on withdrawal requests, which may delay processing time.

Withdrawal fees may apply depending on the payment method selected and your withdrawal frequency. The first withdrawal of each calendar month is typically processed free of charge, with nominal fees applied to subsequent withdrawals. Current fee schedules are available on the cashier page and may be modified at jili5's discretion.

2.3 Bonus Funds and Promotional Terms

jili5 offers various bonuses, promotions, and loyalty rewards to players. All bonuses are subject to specific terms and conditions outlined in the individual promotional offer. General bonus terms include:

• Wagering Requirements: Bonus funds and associated winnings are subject to wagering requirements before they can be withdrawn. Wagering requirements specify the number of times you must wager the bonus amount (or bonus plus deposit amount) on eligible games. For example, a 100% deposit bonus up to ₱1,000 with 30x wagering requires you to wager ₱30,000 (₱1,000 × 30) on eligible games before withdrawing bonus-related winnings.
• Game Contribution: Different game types contribute differently toward wagering requirements. Slot games typically contribute 100%, while table games, video poker, and live dealer games may contribute at reduced rates or be excluded entirely. Specific contribution rates are provided in each promotional offer's terms.
• Maximum Bet Limits: When playing with bonus funds, maximum bet limits per spin or per hand apply to prevent bonus abuse. Exceeding these limits may result in forfeiture of bonus funds and associated winnings.
• Expiration Dates: Bonuses and their associated wagering requirements must be completed within the specified validity period, typically 30 days from bonus activation. Unused bonuses and incomplete wagering requirements expire after this period.
• Bonus Abuse: jili5 strictly prohibits bonus abuse, including but not limited to creating multiple accounts to claim bonuses repeatedly, colluding with other players, wagering patterns designed to manipulate bonus outcomes, or any other behavior deemed to exploit promotional offers unfairly. Detected bonus abuse will result in immediate forfeiture of bonuses and winnings, and may lead to account termination.

jili5 reserves the right to modify, cancel, or refuse any bonus or promotion at its sole discretion. Players suspected of bonus abuse or fraudulent activity will have their bonuses voided and accounts reviewed for further action.

3. Gaming Rules and Fair Play

3.1 Game Integrity and Random Number Generation

All games provided on the jili5 platform use certified Random Number Generators (RNGs) to ensure fair and unpredictable outcomes. RNGs are regularly tested and audited by independent third-party certification agencies to verify their integrity and compliance with industry standards. Game Return to Player (RTP) percentages, volatility ratings, and other statistical information are provided for informational purposes based on theoretical long-term gameplay and do not guarantee specific results for individual sessions.

jili5 partners exclusively with licensed and reputable game providers who maintain the highest standards of game fairness and security. Game results are determined solely by certified RNG algorithms and cannot be influenced or manipulated by jili5, the player, or any third party. In the rare event of a technical malfunction affecting game outcomes, all affected bets will be voided, and stakes returned to players' accounts.

3.2 Prohibited Activities

The following activities are strictly prohibited on the jili5 platform:

• Cheating and Exploitation: Using software, bots, scripts, or any automated methods to interact with games or the platform; exploiting software bugs or glitches for financial gain; manipulating game outcomes through technical means.
• Collusion and Fraud: Coordinating with other players to gain unfair advantages; sharing account credentials or allowing third parties to access your account; engaging in any form of fraudulent activity including payment fraud, bonus abuse, or identity fraud.
• Money Laundering: Using jili5 services to disguise the origins of illegally obtained funds; conducting transactions with no apparent gaming purpose; patterns of deposits and withdrawals suggestive of money laundering activity.
• Circumvention of Restrictions: Using VPNs, proxies, or other methods to access jili5 from restricted jurisdictions; creating multiple accounts to bypass limits, restrictions, or bans; evading self-exclusion or responsible gaming measures.
• Abusive Behavior: Harassing, threatening, or abusing other players or jili5 staff through chat functions or other communication channels; posting offensive, discriminatory, or illegal content.

Detection of any prohibited activity will result in immediate account suspension, forfeiture of funds and winnings, and potential reporting to law enforcement authorities. jili5 reserves the right to refuse service to any player at its sole discretion.

3.3 Game and Software Malfunction

In the event of a game malfunction, all affected bets are automatically voided, and stakes returned to players' accounts. If a malfunction results in incorrect game outcomes being displayed, jili5 reserves the right to correct the results retroactively and adjust player balances accordingly. Players will be notified of any corrections and provided with transaction records.

jili5 strives to maintain 99.9% uptime and platform availability. However, scheduled maintenance, technical issues, or circumstances beyond our control may occasionally cause service interruptions. During such interruptions, active game rounds will be preserved where possible, and players will be able to resume gameplay when service is restored. jili5 is not liable for any losses resulting from temporary unavailability of services.

4. Account Closure, Suspension, and Termination

4.1 Player-Initiated Account Closure

Players may request permanent account closure at any time by contacting jili5 customer support. Upon receiving a closure request, jili5 will process any pending withdrawals, clear all bonus balances, and permanently deactivate the account within 7 business days. Any remaining real-money balance will be returned to the player using their verified payment method. Once closed, accounts cannot be reopened, and players wishing to use jili5 services again must register a new account (subject to jili5's acceptance).

Players experiencing gambling-related problems are strongly encouraged to utilize self-exclusion tools rather than simple account closure. Self-exclusion provides additional protections and prevents immediate account reopening. For more information on responsible gaming tools, please refer to our Responsible Gaming page.

4.2 Company-Initiated Suspension and Termination

jili5 reserves the right to suspend or terminate any player account immediately and without prior notice if:

• The player violates any provision of these Terms and Conditions
• The player engages in fraudulent, illegal, or abusive activities
• The player provides false or misleading information during registration or verification
• The player is discovered to be under the minimum age requirement
• The player is located in a restricted jurisdiction
• The player breaches responsible gaming measures or self-exclusion agreements
• jili5 suspects the account is being used for money laundering or terrorist financing
• Legal or regulatory authorities request account suspension
• Continued operation of the account poses risks to jili5 or other players

Upon account termination for breach of Terms, jili5 reserves the right to forfeit all account balances, including deposits and winnings. In cases where termination is not due to player misconduct, available real-money balances will be returned to the player after deducting any outstanding fees or charges. Bonus funds and associated winnings are forfeited in all termination scenarios.

5. Liability and Disclaimers

5.1 Limitation of Liability

To the fullest extent permitted by applicable law, jili5 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the platform or services, including but not limited to:

• Financial losses resulting from gambling activities
• Loss of data, interruption of service, or technical malfunctions
• Unauthorized access to your account due to your failure to maintain credential security
• Delays in deposit or withdrawal processing caused by third-party payment providers
• Actions taken by jili5 in accordance with these Terms, including account suspension or bonus forfeiture

In no event shall jili5's total liability to you exceed the amount of funds deposited into your account during the 12 months preceding the event giving rise to liability. This limitation applies regardless of the legal theory upon which liability is based.

5.2 Disclaimer of Warranties

jili5 services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. jili5 does not warrant that:

• Services will be uninterrupted, timely, secure, or error-free
• Game results will meet your expectations or result in winnings
• Software will be free from bugs, viruses, or other harmful components
• Third-party payment providers will process transactions successfully or within specified timeframes
• Information provided on the Site is accurate, complete, or current

Players acknowledge that gambling involves financial risk and that losses are possible. jili5 does not guarantee winnings and is not responsible for gambling-related financial losses. Players are encouraged to gamble responsibly and never wager more than they can afford to lose.

6. Intellectual Property Rights

All content on the jili5 platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, "Content"), is the property of jili5 or its content suppliers and is protected by Philippine and international copyright, trademark, and other intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable license to access and use the jili5 platform for personal, non-commercial entertainment purposes only. This license does not include any right to:

• Reproduce, modify, create derivative works from, distribute, or publicly display any Content
• Reverse engineer, decompile, or disassemble any software or games
• Remove or alter any copyright, trademark, or other proprietary notices
• Use any automated systems or software to extract data from the Site for commercial purposes
• Frame or utilize framing techniques to enclose any Content or branding

Unauthorized use of jili5's intellectual property may result in account termination and legal action. The jili5 name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of jili5 and may not be used without express written permission.

7. Privacy and Data Protection

jili5 is committed to protecting your personal information and privacy. Our collection, use, storage, and disclosure of personal data are governed by our Privacy Policy, which forms an integral part of these Terms. By using jili5 services, you consent to the data practices described in the Privacy Policy.

In summary, jili5 collects personal information necessary to provide gaming services, verify your identity, process financial transactions, comply with legal obligations, and communicate with you about your account and promotional offers. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

You have rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your information. To exercise these rights or for detailed information about our data practices, please review our complete Privacy Policy or contact our Data Protection Officer.

8. Dispute Resolution and Governing Law

8.1 Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms, your use of jili5 services, or your relationship with jili5 shall be subject to the exclusive jurisdiction of the courts of the Philippines.

8.2 Dispute Resolution Process

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or your use of jili5 services, you agree to first attempt to resolve the matter informally by contacting jili5 customer support. Most disputes can be resolved quickly through direct communication.

If informal resolution is unsuccessful within 30 days, either party may initiate formal dispute resolution proceedings. Before commencing litigation, parties agree to submit the dispute to mediation conducted by a mutually agreed-upon mediator in the Philippines. Mediation costs will be shared equally between the parties unless otherwise agreed.

If mediation does not resolve the dispute within 60 days, either party may pursue resolution through the Philippine courts. However, jili5 reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement of its intellectual property rights or breach of confidentiality obligations.

9. Miscellaneous Provisions

9.1 Entire Agreement

These Terms and Conditions, together with the Privacy Policy, Responsible Gaming Policy, and any specific terms attached to bonuses or promotions, constitute the entire agreement between you and jili5 concerning your use of the services and supersede all prior or contemporaneous communications, agreements, or understandings, whether written or oral.

9.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

9.3 Waiver

No waiver by jili5 of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by jili5 to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

9.4 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without jili5's prior written consent. jili5 may assign, transfer, or delegate its rights and obligations under these Terms without restriction, including to any affiliate, subsidiary, or successor entity.

9.5 Force Majeure

jili5 shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor disputes, government actions, epidemics or pandemics, telecommunications failures, power outages, or natural disasters.

9.6 Language

These Terms and Conditions are provided in English. In the event of any discrepancy between the English version and any translation, the English version shall prevail to the fullest extent permitted by law.

9.7 Contact Information

For questions, concerns, or inquiries regarding these Terms and Conditions, please contact jili5 customer support:

• Email: [email protected]
• Live Chat: Available 24/7 through the jili5 platform
• Response Time: We aim to respond to all inquiries within 24 hours during business days